Fleet Card Merchant – 1link

Merchants simply enter the details of the work they wish to carry out and request authorisation online. Through specialised Fleet Card^® rules, your work can be automatically and instantly approved. Our operations team is immediately notified of any exceptions and these are given priority over telephone calls, meaning you can spend less time waiting on hold, and more time running your business.

Merchants who hold a franchise, can also access auto-populated data on job sheets and verify it against manufacturer information to make entry of job sheets fast and efficient.

Once the work has been carried out, 1link can deliver invoices electronically to Fleet Card^® in an instant, allowing you to create your own invoice using a reference number of your choice. By removing manual paper invoices from the process, 1link minimises rejections and creates a completely seamless invoicing experience for your business.  

Invoices are paid by Fleet Card^® directly to you in line with our existing terms which 1link verifies and process electronically. This vastly reduces time spent on admin and processing and enables you to get paid faster.

At any moment in time, 1link allows Merchants to view all job sheets that you have in progress and review all actions that have occurred to date, so you can always stay up to date on the status of your bottom line. A full audit trail is available at the click of a button, detailing what was approved, when and by whom. Merchants can run reports to find out what they have invoiced within a certain time period, or view what is still waiting to be finalised providing full and instant visibility on cash flow.

The 1link Service Network is designed to be as intuitive to use as possible, but if you do need some help don’t worry, you are not on your own! As well as user guides and online help, a dedicated 1link helpdesk provides free telephone support and training to get Merchants up and running as fast as possible. This dedicated team of support staff will happily guide you through the entire 1link process as often as required and help you with any queries you may have.

1link Service Network is simple to implement and accessed easily via your web browser. All 1link systems are hosted in highly secure server environments, ensuring access is robust and reliable and providing you peace of mind that your private information and business is safe.

The 1link Service Network is used by more than 50,000 users worldwide, including some of the world’s largest fleet operators and vehicle manufacturers. More than $1.3b of invoices flow through 1link Service Network globally each year, making it one of the biggest e-commerce platforms servicing the automotive industry. Through Fleet Card^®’s partnership with 1link Service Network, you can be assured that the platform provides complete certainty over your business operations.